Stay calm
A sudden call that tries to scare you or push you into a quick decision can be very unpleasant. Try to stay calm and remember that you are in control of the situation.
Steps during the call
- Do not share personal or financial information.
- Do not install remote access software because of a phone call.
- Do not open suspicious links sent by SMS or email.
- If you feel uncomfortable, simply end the call.
Steps after the call
- Search the phone number on the internet and check feedback from other people.
- If it is confirmed as spam or scam, leave your own comment to warn others.
- Block the number in your phone settings.
If you have already shared sensitive data or approved a payment, contact your bank immediately and ask for help. In serious cases consider contacting the police.